Current and former insiders shed light on IBM's missteps with Watson, as IBM takes a less ambitious approach to commercializing Watson in the corporate market (Steve Lohr/New York Times)

Steve Lohr / New York Times:
Current and former insiders shed light on IBM's missteps with Watson, as IBM takes a less ambitious approach to commercializing Watson in the corporate market  —  IBM's artificial intelligence was supposed to transform industries and generate riches for the company.  Neither has panned out.

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